OVERVIEW

Customer service is a fundamental business function. It plays a significant role as it deals with the customers directly. Imparting customer service training requires an in-depth understanding of the customer's needs and expectations.

It is therefore, of utmost importance to identify customer's needs and the existing skills of the staff while implementing the customer service training.

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Forward Eye Technologies Pvt. Ltd. is a learning and development (L&D) company that makes every individual a Learner.