Hospitality is a dynamic industry. A trained resource is an asset to an organization, which gives an edge over others. Today’s hospitality business is all about people’s competence. Today’s consumers demand a superior level of service. This in addition, calls for effective and efficient staff training. Employee orientation training also motivates, inspires and helps them realize the importance of their jobs. Thus, successful hotels always include employee-retention training program as their important development strategy.
Here, Forward Eye Technologies plays a significant role in training the staff of the hospitality industry. The employees are provided with “On-the-Job Training (OJT)” with real-life situations to prove their credibility, as they would be doing while serving potential customers, just to get a hang of it.